Privacy Policy
This Privacy Policy explains in general terms how CellAction International may collect, use, store, and protect information submitted through this website and related communication channels.
Last updated: April 24, 2026
We may collect personal information you provide when you contact us, book an appointment, submit an enquiry, apply for a role, or communicate with us through our website, email, phone, or WhatsApp. This may include your name, phone number, email address, appointment details, and any information you voluntarily share with us.
We use your information to respond to enquiries, coordinate appointments, provide customer support, manage service-related communication, review career applications, improve our website experience, and meet operational, legal, and administrative requirements.
Any health-related information shared with us will be handled with appropriate care and only for legitimate service, consultation, or administrative purposes. Website content and enquiry forms are not intended to replace formal clinical records, diagnosis, or direct medical consultation.
We do not sell your personal information. We may share information only where reasonably necessary for business operations, service delivery, professional support, legal compliance, or protection of our rights, clients, and staff.
We take reasonable administrative and technical measures to safeguard personal information. However, no online system or transmission method can be guaranteed to be completely secure, and users share information at their own discretion.
We retain information only for as long as reasonably necessary for enquiry handling, operational follow-up, legal compliance, record-keeping, and legitimate business purposes.
Our website may use third-party services, links, maps, analytics tools, or communication platforms such as WhatsApp. Their own privacy practices may apply when you interact with those services.
Subject to applicable law, you may request access to, correction of, or clarification about the personal information you have provided to us. You may also contact us if you wish to update your details or raise a privacy concern.
For privacy-related questions, please contact CellAction at admin@cellaction.com.my.
